Orders

Order Acknowledgement & Acceptance

All orders for products placed by you either online or by other means are subject to acceptance by us, and we may at our discretion accept orders, reject orders, or advise a buyer of our inability to process an order for any reason.  We may send a buyer an acknowledgement of receipt of an order, by email, or another medium (including telephone, fax or in person) as we see fit.  Acknowledgement by email of receipt of your order is usually automatically generated and does not constitute an acceptance of the order.  You should ensure that the information you submit to us in your order is accurate and complete to the best of your ability.  Fulfilment of your order is dependent and conditional upon stock availability, payment and possibly other areas including, but not limited to an address, or credit card check.

Whilst it is our intention to keep our website up to date and error free, product description, or pricing errors may occur.  If we discover such an error after you have submitted an order to us, we will contact you prior to accepting your order with the correct details.  You may then either cancel your order or re-confirm it based on the correct information.  If we are unable to contact you, we will treat your order as cancelled and will correspond this fact to you by email, to the email address that you provided to us at the time of your order.